---
title: "Agents: Quick Start to Get Super-Ready"
description: Guides and FAQs for artists, entertainers, agents and venues using Hot Giggity.
---

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1. [Hot Giggity Support](https://help.hotgiggity.com/hg-support?hsLang=en-au)
2. [Agents](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au)
3. [Superannuation (Australian Only)](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#superannuation-australian-only)

# Agents: Quick Start to Get Super-Ready

### Performer eligibility — ATO guidance reviewed 13 October 2026

> An ABN, invoice, hobbyist status or retirement does not automatically remove super obligations for individual performers. Check legal liability for the performance payment and any applicable exception. Hot Giggity’s entity setting and invoicing model must reflect the actual engagement; they do not decide legal liability.
> 
> [Read the eligibility and responsibility guide](https://20228549.hs-sites.com/hg-support/superannuation-compliance-how-hot-giggity-supports-it?hsLang=en-au) or the [ATO performer guidance](https://www.ato.gov.au/businesses-and-organisations/super-for-employers/work-out-if-you-have-to-pay-super/super-for-sportspeople-performers-film-makers-and-related-activities) (updated 16 September 2026).

### Payday Super update — effective 1 July 2026

> For eligible payments made on or after 1 July 2026, pay super each payday. Contributions generally need to reach the worker’s super fund within 7 business days after the related payment, subject to applicable exceptions. Submit promptly and allow for clearing-house processing time.
> 
> Quarterly date filters remain useful for reporting and reconciliation, but do not permit you to defer current super payments until quarter-end. [Read our Payday Super payment timing guide](https://20228549.hs-sites.com/hg-support/superannuation-compliance-how-hot-giggity-supports-it?hsLang=en-au).

**Audience:** Agents (hirers)  
**Goal:** Be fully set up so SG (12%) is calculated, shown, collected and paid on time.

---

### 1) Set your own Legal Entity (Agent)

**Path:** **Manage → My Agency Profile → Financial → Superannuation**

- **Legal Entity:** set this (in most cases **Company**).
- **Save.** Ensures your invoices and obligations are presented correctly.

---

### 2) Make sure every artist/act is configured

**Where to check:** **Manage → My Act Roster**

- Look for the **Super Details Added** green **✓**.
- Click **⋯ → View Super Account Details** to confirm fund data when needed.

### What artists must do in their Profile → Financial → Superannuation:

- **Sole traders:** set **Legal Entity = Sole Trader** **and** complete **all super details** (Fund name, ABN, USI, Member number).
- **Non-sole traders (Company/Partnership/Trust/None/Other):** still set **Legal Entity** so SG is handled correctly.

> Collect required fund details before the related payment and resolve missing information promptly.

---

### 3) Choose how Super is calculated by default for bookings (optional, per venue)

**Path:** **Manage → My Venues → (⋯) → Set Super Default for Bookings**

- **ON (Inclusive):** performance fee **includes** super (embedded).
- **OFF (Plus):** performance fee **excludes** super (SG **added on top**).  
  You can still override per booking. Full guide [here](https://20228549.hs-sites.com/hg-support/agents-set-super-default-for-bookings?hsLang=en-au).

---

### 3.5) Enable player-to-hirer invoicing for multi-player acts (optional, per act)

**Why:** SG is paid **per player at source** (fair & compliant) and you can market this to bands: *“We take the hassle out of paying your players’ fees **and** super.”*

**Path:** **Manage → My Act Roster → (⋯) → Update Invoice Setting → “Act Player Invoices paid by Agency” (ON) → Save.**

- Applies to **future bookings** your agency creates **for that act**.
- You’ll receive **one invoice per player**; SG (GST-free) is shown per eligible sole-trader player so you can pay each fund directly.
- **Act owners can also enable/disable** this; if either side enables it, new bookings follow this model.
- Full guide: **[Act Player Invoices paid by Agency (Agents)](https://20228549.hs-sites.com/hg-support/agents-multiplayer-acts-player-invoices-paid-by-agency?hsLang=en-au)**

---

### 4) Understand what you’ll see on invoices

- **Artist → Agent invoice (sole trader):** Fee + GST in the total. **SG appears in an SG Payable panel below the total** (not added to total).
- **Agent → Venue invoice:** Each gig line **includes your commission**; **GST is calculated on the ex-super base**, and **SG** is shown as a **GST-free amount** (per our agency layout).

---

### 5) Track & reconcile with Super Ledgers

**Path:** **Super Ledgers → Super I Owe / Super Owed to Me**

- Filter by **Month / Quarter / Custom**.
- Export **CSV** or **Sync With Xero** (Agency Pro).
- Mark items **Paid** once remitted (keep PRNs/confirmations).
- Full guide [here](https://20228549.hs-sites.com/hg-support/agents-super-ledgers-track-reconcile?hsLang=en-au).

---

### 6) When do I actually pay SG?

- For eligible payments made on or after 1 July 2026, pay super each payday. Contributions generally need to reach the worker’s super fund within 7 business days after the related payment, subject to applicable exceptions. Submit promptly and allow for clearing-house processing time.
- Track the deadline from each related payment to an eligible worker; do not wait until the end of the quarter.
- Complete setup and collect the required super details before the next payment. Check the fee model for each booking and submit contributions promptly.

**How-to:** **[Pay Super with Xero (AU Payroll) — Agents](https://20228549.hs-sites.com/hg-support/pay-super-with-xero-au-payroll?hsLang=en-au)**

---

### 7) Act roster email template (copy/paste)

**Subject:** Action needed: Super details in Hot Giggity

Hi **\[First name\]**,

To comply with Australian superannuation laws and keep your payments on time, please log into **Hot Giggity** and update your **Legal Entity** and **Superannuation** details.

**Do this by visiting:** **Manage → My Personal Profile → Financial → Superannuation**

- If you’re a **Sole Trader**, complete **all** super fields: **Fund name, ABN, USI, and Member number**.
- If you’re a **Company/Partnership/Trust/None-Other**, select your **Legal Entity** accordingly.

Please complete this by \[date\], before your next payment, so we can arrange any required super contribution within the Payday Super timeframe. Contact us if you need help completing your details.

Questions? Just reply to this email.

Thanks,

**\[Your Name\]**  
**\[Agency\]**  
**\[Phone\]** | **\[Support email\]**

---

### 8) Suggested terms (indemnity + payment timing)

Add to your Artist T&Cs or booking confirmations:

**Superannuation details & responsibility**  
*Where the performer is a Sole Trader, the hirer must pay Superannuation Guarantee (SG) to the performer’s nominated fund. The performer agrees to provide accurate superannuation details (Fund name, ABN, USI, Member number) in Hot Giggity prior to invoice approval. If details are not provided, the agency may delay invoice payment until supplied. The performer indemnifies the agency for delays or penalties arising from the performer’s failure to provide accurate and timely superannuation details.*

---

### 9) Quick audit checklist

- Agency **Legal Entity** set (usually Company).
- Roster sweep: every act has **Legal Entity**; sole traders show **Super Details Added ✓**.
- (Optional) Venue-level **Super default** set.
- (Optional) **Player-to-hirer** invoicing enabled for relevant acts → **[guide](https://20228549.hs-sites.com/hg-support/agents-multiplayer-acts-player-invoices-paid-by-agency?hsLang=en-au)**.
- Team understands invoice behaviour (Artist vs Agent invoices).
- Super Ledgers process is clear; PRNs will be stored with invoices.
- Xero users: select the relevant payroll calendar in Hot Giggity’s Xero Settings and review the Pay Super with Xero guide for each pay period.

### Got questions?

If you have any questions about anything in this article, please email [support@hotgiggity.com](mailto:support@hotgiggity.com).

- [Artists & Entertainers](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#main-content)

    - [Getting Started](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#getting-started)
    - [Invoice Management](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#invoice-management)
    - [Superannuation (Australia Only)](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#superannuation-australia-only)
    - [Creating & Managing Your Own Bookings](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#creating-managing-your-own-bookings)
    - [Promoting Your Gigs](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#promoting-your-gigs)
    - [Apply to Play](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#apply-to-play)
    - [FAQs](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#faqs)
- [Agents](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#main-content)

    - [Agency Profile Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#agency-profile-management)
    - [Venue Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#venue-management)
    - [Artist Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#artist-management)
    - [Booking Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#booking-management)
    - [Invoice Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#invoice-management)
    - [Superannuation (Australian Only)](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#superannuation-australian-only)
    - [Promoting Your Gigs](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#promoting-your-gigs)
    - [FAQs](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#faqs)
- [Venues](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#main-content)

    - [Getting Started](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#getting-started)
    - [Booking Management](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#booking-management)
    - [Invoice Management](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#invoice-management)
    - [Promoting Your Gigs](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#promoting-your-gigs)
    - [Superannuation (Australia Only)](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#superannuation-australia-only)
    - [FAQs](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#faqs)
- [General](https://help.hotgiggity.com/hg-support/general?hsLang=en-au#main-content)

    - [Superannuation (Australia Only)](https://help.hotgiggity.com/hg-support/general?hsLang=en-au#superannuation-australia-only)
    - [FAQs](https://help.hotgiggity.com/hg-support/general?hsLang=en-au#faqs)
- [FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#main-content)

    - [General FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#general-faqs)
    - [Artists & Entertainers FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#artists-entertainers-faqs)
    - [Agents FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#agents-faqs)
    - [Venues FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#venues-faqs)

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