---
title: Handling Cancellations & Rebooking an Act
description: Learn how to handle last-minute cancellations on Hot Giggity. Get notified instantly, find available acts, and rebook seamlessly with automated confirmations.
---

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3. [Booking Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#booking-management)

# Handling Cancellations & Rebooking an Act

Managing last-minute cancellations efficiently is crucial for keeping events on track. Hot Giggity’s cancellation workflow helps you quickly find a replacement act when an artist cancels a booking.

### **Step 1: Receive Cancellation Notification**

When an artist cancels a booking, you will receive both an **email notification** and an **in-app notification**.

![](https://help.hotgiggity.com/hubfs/Knowledge%20Base%20Recovery/D08q_WBzih6Q-YogyPMb_JESxwnlJsDjMA.png)

### **Step 2: Access the Booking Sheet**

Clicking on the notification will take you directly to the **Booking Sheet**, where you can:

- View the **cancellation reason** provided by the artist.
- Click the **Select Another Act** button to start the rebooking process.

![](https://help.hotgiggity.com/hubfs/Knowledge%20Base%20Recovery/RbCRD-xi7gL7-Pa6EiuYA7e3n8_F7KNUhg.png)

### **Step 3: Choose a Replacement Act**

Clicking **Select Another Act** will open a pop-up displaying all available artists on your **Act Roster** who match the date and time of the cancelled booking.

- You can **select individual artists** or **select all** available acts.
- Once selected, click **SendRequest**to notify the chosen artists.

![](https://help.hotgiggity.com/hubfs/Knowledge%20Base%20Recovery/nrKK7IlQ63JqjJkCE_KKS5N5oDkZe5FK9A.png)

### **Step 4: Automatic Confirmation**

The first artist to **claim the gig** will be confirmed automatically, ensuring a quick replacement without manual follow-ups.

### **Need Further Assistance?**

For any issues with the cancellation and rebooking process, contact [**support@hotgiggity.com**](mailto:support@hotgiggity.com).

- [Artists & Entertainers](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#main-content)

    - [Getting Started](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#getting-started)
    - [Invoice Management](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#invoice-management)
    - [Superannuation (Australia Only)](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#superannuation-australia-only)
    - [Creating & Managing Your Own Bookings](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#creating-managing-your-own-bookings)
    - [Promoting Your Gigs](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#promoting-your-gigs)
    - [Apply to Play](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#apply-to-play)
    - [FAQs](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#faqs)
- [Agents](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#main-content)

    - [Agency Profile Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#agency-profile-management)
    - [Venue Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#venue-management)
    - [Artist Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#artist-management)
    - [Booking Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#booking-management)
    - [Invoice Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#invoice-management)
    - [Superannuation (Australian Only)](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#superannuation-australian-only)
    - [Promoting Your Gigs](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#promoting-your-gigs)
    - [FAQs](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#faqs)
- [Venues](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#main-content)

    - [Getting Started](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#getting-started)
    - [Booking Management](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#booking-management)
    - [Invoice Management](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#invoice-management)
    - [Promoting Your Gigs](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#promoting-your-gigs)
    - [Superannuation (Australia Only)](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#superannuation-australia-only)
    - [FAQs](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#faqs)
- [General](https://help.hotgiggity.com/hg-support/general?hsLang=en-au#main-content)

    - [Superannuation (Australia Only)](https://help.hotgiggity.com/hg-support/general?hsLang=en-au#superannuation-australia-only)
    - [FAQs](https://help.hotgiggity.com/hg-support/general?hsLang=en-au#faqs)
- [FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#main-content)

    - [General FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#general-faqs)
    - [Artists & Entertainers FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#artists-entertainers-faqs)
    - [Agents FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#agents-faqs)
    - [Venues FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#venues-faqs)

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