---
title: Why are an older booking’s invoices or super entries missing?
description: Check the date filter first
---

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2. [FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au)
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# Why are an older booking’s invoices or super entries missing?

Check the **date filter** first. The records may be outside the period currently displayed.

In **Invoices → Incoming Invoices** and **Super Ledgers → Super I Owe**, select the relevant month or a date range that includes the booking. Review the results again before assuming the records were not created.

If the entries are still missing, contact support with the booking details and the date range you checked. A reporting filter does not change the payment deadline for any super owed.

[Read the Venue super ledger guide](https://20228549.hs-sites.com/hg-support/venues-super-ledgers-track-reconcile?hsLang=en-au).

- [Artists & Entertainers](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#main-content)

    - [Getting Started](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#getting-started)
    - [Invoice Management](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#invoice-management)
    - [Superannuation (Australia Only)](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#superannuation-australia-only)
    - [Creating & Managing Your Own Bookings](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#creating-managing-your-own-bookings)
    - [Promoting Your Gigs](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#promoting-your-gigs)
    - [Apply to Play](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#apply-to-play)
    - [FAQs](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#faqs)
- [Agents](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#main-content)

    - [Agency Profile Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#agency-profile-management)
    - [Venue Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#venue-management)
    - [Artist Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#artist-management)
    - [Booking Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#booking-management)
    - [Invoice Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#invoice-management)
    - [Superannuation (Australian Only)](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#superannuation-australian-only)
    - [Promoting Your Gigs](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#promoting-your-gigs)
    - [FAQs](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#faqs)
- [Venues](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#main-content)

    - [Getting Started](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#getting-started)
    - [Booking Management](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#booking-management)
    - [Invoice Management](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#invoice-management)
    - [Promoting Your Gigs](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#promoting-your-gigs)
    - [Superannuation (Australia Only)](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#superannuation-australia-only)
    - [FAQs](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#faqs)
- [General](https://help.hotgiggity.com/hg-support/general?hsLang=en-au#main-content)

    - [Superannuation (Australia Only)](https://help.hotgiggity.com/hg-support/general?hsLang=en-au#superannuation-australia-only)
    - [FAQs](https://help.hotgiggity.com/hg-support/general?hsLang=en-au#faqs)
- [FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#main-content)

    - [General FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#general-faqs)
    - [Artists & Entertainers FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#artists-entertainers-faqs)
    - [Agents FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#agents-faqs)
    - [Venues FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#venues-faqs)

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