Why can my consultant not book a venue?
The agency account owner needs to assign the consultant access to that venue.
- Sign in to the agency account.
- Go to Manage → My Consultants.
- Edit the relevant consultant and manage their assigned venues.
- Add the venue they need to book and save.
Ask the consultant to check again after the access change. If they can access the venue but cannot edit a particular booking, contact support with the booking reference and the action they are trying to perform. Do not assume venue access grants unrestricted access to every booking.