---
title: Why does a removed invitation still show that the email has been used?
description: Removing an act or invitation can leave the earlier invitation associated with the email address
---

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# Why does a removed invitation still show that the email has been used?

Removing an act or invitation can leave the earlier invitation associated with the email address. If you cannot find the act or reissue the invitation, contact **support@hotgiggity.com**.

Provide the affected email address and explain which invitation you removed and want to reissue. Support can check the existing invitation and confirm what needs to be cleared. Do not use a different email address simply to bypass the message.

- [Artists & Entertainers](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#main-content)

    - [Getting Started](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#getting-started)
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    - [Superannuation (Australia Only)](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#superannuation-australia-only)
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    - [Apply to Play](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#apply-to-play)
    - [FAQs](https://help.hotgiggity.com/hg-support/artists-entertainers?hsLang=en-au#faqs)
- [Agents](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#main-content)

    - [Agency Profile Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#agency-profile-management)
    - [Venue Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#venue-management)
    - [Artist Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#artist-management)
    - [Booking Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#booking-management)
    - [Invoice Management](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#invoice-management)
    - [Superannuation (Australian Only)](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#superannuation-australian-only)
    - [Promoting Your Gigs](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#promoting-your-gigs)
    - [FAQs](https://help.hotgiggity.com/hg-support/agents?hsLang=en-au#faqs)
- [Venues](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#main-content)

    - [Getting Started](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#getting-started)
    - [Booking Management](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#booking-management)
    - [Invoice Management](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#invoice-management)
    - [Promoting Your Gigs](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#promoting-your-gigs)
    - [Superannuation (Australia Only)](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#superannuation-australia-only)
    - [FAQs](https://help.hotgiggity.com/hg-support/venues?hsLang=en-au#faqs)
- [General](https://help.hotgiggity.com/hg-support/general?hsLang=en-au#main-content)

    - [Superannuation (Australia Only)](https://help.hotgiggity.com/hg-support/general?hsLang=en-au#superannuation-australia-only)
    - [FAQs](https://help.hotgiggity.com/hg-support/general?hsLang=en-au#faqs)
- [FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#main-content)

    - [General FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#general-faqs)
    - [Artists & Entertainers FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#artists-entertainers-faqs)
    - [Agents FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#agents-faqs)
    - [Venues FAQs](https://help.hotgiggity.com/hg-support/faqs?hsLang=en-au#venues-faqs)

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