Why does HG Super Pay say a payee is not registered?
The payee may not yet be mapped in HG Super Pay → Employees. Registering your payer account does not complete that step for each artist or Player.
- Open HG Super Pay → Employees.
- Map each payee you need to pay.
- Check that their personal and super details are accurate and complete.
- Try validating the super payment again.
If a payee is already mapped but the warning remains, contact support with the exact error. Support may need to investigate the mapping record.